Frequently Asked Questions
These are the questions that most of our customers ask before making a reservation. Feel free to email us at elbateydelcemi@gmail.com if you have questions that are not posted in this section.
-
We are located in the central part of the island, in the municipality of Utuado, just across the Caguana Ceremonial Indigenous Heritage Center. This is the Northern karst or limestone region of the Island.
-
Reservations are required. Feel free to book your reservation online 24/7 or by calling us at 787-484-3860. Before booking, please make sure all participants in your party are in good physical condition and adhere to our physical requirements. Payment with a credit card is necessary at the moment of reservation. Book online here.
-
We accept credit cards and cash (upon arrival). For cash payments a credit card is still necessary to hold the reservation.
-
We take kids from 6 years old and up. Minimum age for our River Caving Tour is 8 years old, however, children participating in this tour should be active and used to doing physical activities, otherwise it could be exhausting for them.
-
Although we have received a lot of grandparents who have done the complete tour, we recommend that older people participating meet our physical requirements and are used to doing physical activities. The tour is not recommended for people with serious conditions on the back, knees, or ankles. People with recent surgeries should not take part in the tour.
-
Our tours take part in the forest and the river, where you will hike through uneven, sometimes with loose or slippery rocks, river treks, uphill and downhill paths for a considerable amount of time. All participants should be in good health and good (average) physical condition, and adhere to our weight limits of 250 pounds for men and 220 pounds for women. The weight should be proportional to the height. Participants should wear sneakers or close toed shoes with a good grip sole. Water shoes with a good grip sole should work well too.
Our adventure tours are not suitable for people with severe conditions on the back, hip, knees, ankles, overweight, heart conditions or any physical or health condition that prevents them from doing these kind of physical activities. Pregnant women should not take part in our tours.
-
From Isla Verde: 2 hours
San Juan: 1 hour 40 minutes
Rincón, Isabela: 1 hour 30 minutes
Aguadilla: 1 hour 20 minutes
Ponce: 1 hour 30 minutes
Guánica: 2 hours
Mayagüez: 1 hour 30 minutes
Cabo Rojo: 2 hours
Fajardo, Río Grande, Luquillo: 2 hours 30 minutes
Humacao: 2 hours 30 minutes
Arecibo: 1 hourWe recommend to allow yourself extra time in case of traffic, specially during week days.
For specific directions, please see our Location and Directions page.
-
Just type in Batey Adventures on Google Maps, Apple Maps or Waze to get our directions. We recommend that you check out directions on these apps at least a day before your tour to confirm your driving time.
-
You only need to bring a bottle of water per person and light snacks. We also have snacks for sale in case you don’t have any when you get here. It is ok to carry a small backpack for your water and snacks. You can also bring a change of clothes (which you can leave in the car) so you can change after the tour. Sunscreen and bug spray are optional. We have waterproof phone pouches for sale in case you are bringing your phone to the tour to take pictures.
-
We recommend coming in comfortables clothes like shorts and t-shirts or sports clothes. You can wear your bathing suit underneath your clothes if you want. For footwear, we recommend wearing sneakers or closed-toes shoes with a good grip sole. Water shoes with a good grip sole should work well too. Crocs or flat sole shoes like Vans are not recommended.
On the River Caving Tour participants will get completely wet. You can wear sneakers, closed-toes shoes with a good grip sole or water shoes with a good grip sole. Open sandals are not suitable for this tour.
Participants will not be allowed to do our tours on flip flops.